Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Name, email address, and phone number
• Booking and reservation details
• Government-issued ID details (as required by local laws)
• Payment information (processed securely via third-party payment gateways; we do not store card details)
• Communication records (emails, messages, calls)
• Any additional information voluntarily provided by you

2. How We Use Your Information

Your information is used to:

• Process and manage bookings and reservations
• Verify guest identity as required by law
• Communicate regarding check-in, stay details, support, or changes
• Send offers or promotional communication (only with consent)
• Improve our services and website functionality
• Comply with legal, regulatory, and tax obligations

3. Information Sharing & Disclosure

We do not sell or rent your personal information.

We may share information only:

• With trusted service providers (payment gateways, booking systems, property managers) strictly for service delivery
• When required by law, government authorities, or regulatory bodies
• To protect our legal rights, prevent fraud, or ensure safety
• With your explicit consent

All third parties are bound by confidentiality obligations.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, misuse, or disclosure. Payment data is handled only by PCI-DSS compliant payment gateways.

However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill booking and service obligations and to meet legal, accounting, and regulatory requirements.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications
• Object to certain processing activities

Requests can be made via email.

7. Cookies

We may use cookies to enhance user experience and analyze website usage. You can control cookies through your browser settings; disabling cookies may limit website functionality.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Information

• Registered Business Name: Worldlink Global India
• Brand Name: Short Stays India / La Vista Properties
• Address:
  E1216, 11th Floor, Emami Tejomaya
  Rajiv Gandhi Salai (OMR), Navalur – 600130, Tamil Nadu, India
• Email: lavistaocean@gmail.com
• GST: 33AHHPA7543G2ZM